What to Expect: Hot tub delivery day
Congratulations! You’ve made the exciting decision to bring home a hot tub, and now the big day is almost here. We understand that the delivery process is just as important as the product itself, and you want to know that everything will go smoothly when it arrives.
Whether you're choosing a hot tub for relaxation, therapy, or family fun, you want the process to be seamless and stress-free.
Choosing a hot tub company that prioritizes care and attention to detail can make all the difference in ensuring a smooth and easy delivery experience. From careful handling of your hot tub to personalized service, you’ll have peace of mind knowing that every step of the process is managed by professionals who genuinely care about getting your spa set up properly.
What you need to know before your hot tub is delivered
The excitement of a new hot tub is building, and the big day is just around the corner. Before the delivery team arrives, there are a few important steps you’ll need to take. Proper preparation not only helps things go smoothly but also ensures your hot tub is set up safely and optimally from day one.
Schedule your delivery
If you’ve chosen an Instinct Spa, your local hot tub dealer will contact you within three weeks of your order to schedule your delivery. During this call, they may ask you questions about the delivery path for the hot tub and any special situations that could affect the process. It’s important to be ready to discuss potential obstacles, such as tight spaces, low-hanging branches, or narrow gates. This ensures the team can plan accordingly and make the delivery as efficient as possible.
Hire an electrician
Your hot tub requires a dedicated power supply to operate correctly, and it’s important to ensure the electrical setup is done right. A licensed electrician will be needed to connect your hot tub to a 220V/50-amp GFCI outlet, which is the standard for most spas. This is crucial for both performance and safety, so make sure to schedule the electrician ahead of time.
By all measures
Your delivery team is experienced and skilled at maneuvering your hot tub into place, but they will need enough clearance to move the tub through tight spaces. It's always a good idea to measure the path your delivery team will take, including gates or narrow areas.
Also, check for any low-hanging structures, like tree limbs or nearby A/C units, that could obstruct the team’s progress.
Clear the way for delivery
The delivery team will need a clear path to bring your hot tub to its final spot. In the days leading up to delivery, take a few moments to tidy up the area. Move patio furniture, toys, and any other yard equipment that might be in the way. Trim any tree limbs or bushes that could prevent easy access for the delivery crew.
Steps for a smooth, stress-free delivery
Ali Lundeen was looking for a hot tub for a vacation rental property on Dunn Lake in Minnesota. The hot tub was considered a must for the cabin, making it more appealing to guests.
"We found Instinct Spas online, and we absolutely loved that we could just click and order and ship it right to our cabin,” Lundeen says. “It was super convenient.”
It wasn’t just convenient. The hot tub delivery was smooth and stress-free.
Unlike other online hot tub retailers that rely on freight services, Instinct Spas partners with a local hot tub dealer to handle all deliveries. This ensures a more personal, professional experience from start to finish.
“The delivery guys could back right up,” Lundeen says. “It went really, really well. It only took them 15 minutes, in and out, to drop off the spa."
When you order from Instinct Spas, the delivery team will carefully bring your hot tub to your property and place it exactly where you want it. The crew is experienced in moving spas, which helps to protect your investment every step of the way.
They also take extra care to protect your yard and surrounding areas, ensuring minimal disruption during delivery.
After delivery: Hot tub essentials
Once your hot tub is in place, the delivery team will hand over your cover and make sure everything is securely set up and ready for use. After the electrician has completed the hook-up, you’ll be ready to fill your spa with water and get it up and running.
While your Instinct Spa comes with a high-quality cover, hot tub accessories can enhance your experience. Items like steps and cover lifters make using your hot tub more convenient and enjoyable. Don’t hesitate to ask your local hot tub dealer for recommendations based on your needs. They can help you choose the best accessories to complement your spa and ensure you get the most out of your investment.
At Instinct Spas, we believe that the delivery experience should be as refreshing as your spa’s warm, bubbling waters. From our local dealer partners to our commitment to customer care, we’re here to ensure that every step of the process, whether it’s ordering online, delivery, or setting up, is easy and stress-free.
We’re excited for you to enjoy the ultimate relaxation that comes with your new hot tub. Let us take care of the details so you can focus on what matters most: your wellness and peace of mind.